Welcome to our Easycare2go™ benefits hub
Whether your employees need Telemedicine Health, Wellness & Lifestyle Services, Prescriptions, Laboratory, Mental & Behavioral Health Services, or Physical Clinic Services to avoid the high cost of hospital visits, you will find the solution here.
Our non-insured virtual healthcare products add value to existing benefits offerings, making them a perfect solution in today’s market of cost-conscious consumers.
Easycare2go™ has fixed benefit packages for individuals and families but can customize any of our products and services to the needs of any group client. Our non-traditional benefits solutions are available to employers of all sizes and employees of any benefit or employment status.
Our Products Include
- Telemedicine
- Pharmacy Savings
- Mental & Behavioral Health
- Laboratory Services
- Clinic Access
- Tele-Dermatology
- Wellness Coaching
- Medical Bill Negotiation / Financing
- Medical Second Opinion
- Medical Pricing Transparency
- Health Assessment
- Sleep Study / Stress Free Now
- Healthcare Liaisons
- Digital I.D Wallet
- And much more!
Our Administration, Services and Support
Easycare2go™ offers a complete benefits experience. When you work with us, we take care of:
Time Saved
20,000+
Happy Members and Growing
CLIENTS
Trusted by over 300+ corporate clients
We bring solutions to make your life easier!
- Individuals and Families
- Employers of any size or scope
- Associations
- Colleges and Universities
- Unions
- Affinity Groups
- Carriers & TPAs
- Dental Support Organizations (DSOs)
- Religious Organizations
- Governments & Municipalities
- Employees of any kind, including 1099, seasonal, full-time, part-time, migrant workers, immigrants, and retirees
Need more? We are primarily focused on the following
For Insurance Carrier Partners
In the last 15 years we have been building and evolving our group and voluntary health benefits program so that we can provide the most effective and simple healthcare to our members. It is so good, that carriers have noticed. In 2015, we started complementing insurance carriers’ policies. By enhancing the policy holder’s non-emergent care experience, customer retention can increase and can also help lead to a reduction in claims, because our programs are designed to help absorb non-emergent care, so a carriers’ policy is only used when hospitalization is required.
For Broker Partners
Building the best healthcare benefit products which help people and generate consistent level revenue has been our passion.
For Affinity Partners
Building exclusive healthcare benefit plans for Affinity groups which add member value:
Customized product bundles and services delivered hassle-free. Our experienced team handles administrative, marketing, and compliance needs. No stress, just effective solutions.
Let’s Talk
We are revolutionizing virtual healthcare, earning trust and providing real-time solutions from anywhere, at any time, to over 20,000+ members and growing, who have chosen our services to improve their health. Join them today and elevate the level of healthcare quality for your company, business, or project.
Where questions meet answers
Is this an insurance plan?
No, this is not insurance, so there are no claims to file. Your clients will pay a discounted rate on health care services through a convenient phone app or their client portal on rare occasions they may pay at the time they receive the services.
Can I sell to groups?
Yes, you can submit by email potential cases to the Easycare2go group case department groups@easycare2go.com for special group pricing. An Easycare2go representative will provide you with the agreement and spreadsheet once pricing is given.
How do I submit business?
New members can apply directly with any of the authorized broker partners or directly to the Easycare2go™ website where you will find the broker partner who introduced you to Easycare2go. Fill out the simple one-page application and hit submit.
How long will it take my customers to get into the system after they sign up?
Your customers' information is synced in real time with our administration system when they sign up online. All virtual healthcare only customers will receive two emails in the mail, a welcome letter and activation email on how to use their benefits within 24 hours. Once they have activated their services, they can use them the same or next day.
All discount dental, vision and hearing clients can see a dentist the same or next day if the effective date is backdated to the first of the month when they sign up.
Can my clients include their dependents in the plan?
Yes, you can offer Easycare2go virtual healthcare to all immediate family members with no upcharge.
Discount dental, vision, and hearing plans that have a member plus 1 or a family membership option. A plan with a member-only option can be upgraded in order to add dependents to a plan.
How does Easycare2go™ bill my clients?
Your clients have several choices when submitting payment. Easycare2go accepts all major credit and debit cards for virtual care. Our Online dental applications also accepts PayPal, for annual amounts only. Businesses or groups with at least five households may be put on a monthly list bill.
For dental groups only, please collect at least the first month's fee and processing fee for each member. Have the authorizing officer or manager sign our Employer Sponsor Agreement and submit that information with a completed application for each employee/member, along with the fee.
Easycare2go™ or their third-party billing agent will send a monthly list bill directly to the company/group as a payment notice. Since the plan is completely portable, any employees or members may take the plan with them if they discontinue with the employer or group.
Can I market Easycare2go™ on my website?
Yes, we encourage our agents to have a strong presence on the web. We recommend linking your website to your Easycare2go website. Please keep in mind that all custom websites must be reviewed and approved by our Compliance Department before going "live."
How do I get additional membership cards?
If your clients need additional cards for their household, or they have lost their card, please call Member Services on (866) 731-3017.
If you find yourself locked out of your Member Portal, it is often because an incorrect password has been entered while attempting to log in. To fix this, members can simply use the "forgot my password” link in their member portal to request a link to create a new password.
What if one of my clients wants to use a provider not in your network?
What do I do if one of my clients has a complaint about a provider?
Please submit all issues in writing via email to complaints@easycare2go.com, including a copy of your grievance.
What do I tell a client who wants to cancel?
Dental cancellations are accepted via regular mail, email, phone or fax.
Stand Alone Virtual Healthcare cancellations are handled via email or phone. A full refund of the premium (not the the dental processing fee) will be given if received within the first 30 days of acceptance on dental plans only. Customers being drafted monthly will usually not be billed after the notice of the cancellation is received prior to draft processing. The notice must be received prior to the 15th of the month to be effectively canceled for the following month.
Have the customer contact Easycare2go™ directly about canceling a plan at (866)731-3017.